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General

How much does it cost to register on YouScribe?

Registering on YouScribe is completely free.

How can I keep up-to-date with YouScribe news?

There are three ways of keeping you informed of the latest news from YouScribe:

  • By email. In the Settings tab of your personal area, the heading Email alerts allows you to choose to receive email when YouScribe changes the functionalities of the platform or adds new one.
  • On Facebook and Twitter. By following YouScribe on Facebook and/or on Twitter, you will be informed in real time of all recent news from the site. Tell me more! How do I link my account with Facebook?

If I need technical support, who can I contact?

Before doing anything, see the Questions/Answers topics. The answer to your question can surely be found there.

If this is not the case, you can contact us:

  • By email: user.support@youscribe.com
  • on 0820 69 60 69 from Monday to Friday, from 9.00 am to 1.00 pm and from 2.00 pm to 6.00 pm (€0.112 per call for 56 seconds, then €0.118 per minute counted by the second)

What activities are unauthorised on YouScribe?

  • YouScribe is a community website that encourages dialogue and exchanges between its members in an atmosphere of mutual respect. Aggressive or threatening behaviour will therefore not be tolerated on the platform. Furthermore, it is prohibited to pass onto someone else or disclose personal information about a third party.
  • In respect of publications, YouScribe ensures compliance with copyright: you cannot publish a document (text or image) for which you are not the author or for which you do not own the rights.
  • Publishing any document relaying propositions, ideas or images that can be assimilated to the following is also prohibited:
  • Justification for crimes against humanity
  • Incitement to violence or racial hatred
  • Child pornography
  • Infringement of human dignity

In case of non-compliance with these rules, we will have to immediately suspend your account and/or the content concerned. See YouScribe's general terms of use

Accounts, profiles and passwords

Give me a good reason to complete my profile!

  • YouScribe is a community website and therefore encourages exchanges between its members. Although everyone knows that dialogue is always easier when you knows who it is directed at!
  • You choose the information that you will communicate to other members, whether it is about your age, your place of residence, your areas of interest or of the languages in which you can be contacted in.
  • In addition, by telling us what your areas of interest are, we will regularly suggest members with the same tastes as you. So you can build a network or a circle of readers with whom you can share and discuss publications.
  • Finally, if your profile is complete, it will be easier to find you: the most complete profiles are better indexed and appear at the top of search results.

How do I complete my profile or edit the information?

After you have logged in, go to your account and click the Profile tab. Here, you can add or edit the information visible on your public profile (biography, areas of interest, city and country of residence, languages spoken, etc.). To change your profile picture, click on Browse and select a new image from your hard drive.

Can I change my username?

No. The username that you choose when registering is final.

Can I change the email address associated with my account?

Yes. After you have logged in, go to your account and click the Settings tab. Under the heading email address, enter the new address that you want to associate with your account.

How can I change my password?

Log in, then go to your account and click the Settings tab. The password change form is located at the bottom of the page. Type your current password, then enter your new password (twice).

Click Confirm: your password has been changed! From now on, you will use the new password to log in to your account.

I've forgotten my password. What can I do?

Click Login, at the top right of any page on the site. In the form that appears on the screen, click on I've forgotten my password and enter the email address associated with your account.

We will send you an email with instructions for resetting your password.

Remember to check if your inbox has automatically classified it as spam or junk mail. Once you are logged in again, you can choose your password (see question above).

I want to delete my YouScribe account. What should I do?

To delete your account, go to the Settings tab in your personal area. At the bottom of the page, click on Delete my account. Your profile will be deleted and all your publications will be suspended.

What is a "partner" member?

A partner member is a producer or a holder of content recognised in their field of activity, with whom we have concluded a dissemination agreement.

It may be a publishing house, a member of the press or even a public institution or an international agency.

How can I become a "partner" member?

Our Partners programme is reserved for professionals with a substantial catalogue (at least 20 titles) which is frequently updated.

If this applies to you, please contact us using our Partners form Partners form. It will be processed by our sales department who will contact you as soon as possible.

Find and read the documents

I cannot find any publication in relation to my search!

There are several tips for refining your search on YouScribe:

  • On the search results page, use the options in the left column to filter the results according to the type of publications or their topic.
  • Still in the left column, click on Advanced Search: you'll be directed to a form which gives you access to more specific search options. For example you can exclude terms from your search, or choose to just search in specific fields (tags, title, author, description, etc.).

Which system configuration is required for reading publications on YouScribe?

You just have to have a recent version of your Internet browser and have enabled JavaScript (this function is available in the options or preferences in your Internet browser).

How do I change the display mode of a publication?

In the lower bar of the reader, the button Full screen lets you display the text in full screen. To return to classic view, click on Classic view Or press the Esc key on your keyboard.

How do I report an inappropriate publication?

If you find a publication on YouScribe that does not conform to the general terms of use of the site, please report it by clicking on the icon Report an abuse, below the reader. Your request will be reviewed as quickly as possible.

If your request concerns a breach of copyright, click on the link I own the rights over this document. You will be redirected to a specific form where you can specify your request. YouScribe pays the utmost attention to complying with copyright law, and your request will be processed as quickly as possible.

How do I start a search in the content of a publication?

This feature is not available yet, but we're working on it!

Can I copy/paste the contents of a publication on YouScribe?

No. This function is not currently available.

What is my "personal libraries"?

When you find a publication you are interested in, click the Add to my libraries button, on the top bar of the reader: it will be immediately transferred to your personal library. In this way, you can find it more easily and access it indefinitely. To do this, you can simply click on the Library tab in your personal area.

All the publications that you buy on YouScribe are automatically transferred to your libraries.

You can organise your libraries into sections which you define yourself according to the topics. Other members who view your profile can also visit your library, to share your readings, discover publications and learn to get to know you better. If you don't want some titles to be visible to everyone just assign them a "Private" status.

Do you have to be registered to download a publication?

Yes. To download a publication, you first have to create a personal account associated with a valid email address.

Is there a limit to the number of documents that I can download?

No. You can download as many documents as you want.

How do I download a publication available on YouScribe?

First, check that the author of the publication has authorised the download. If this is not the case, the button cannot be clicked on and appears in a light grey shade.

Download button enabled   Download button disabled
Download activated   Download deactivated

Excerpts from paid for publications cannot be downloaded.When the publication is available for download: click the Download button at the top left of the reader. We then let you choose from the available file formats. Make your choice and click Confirm: the file is automatically downloaded to your computer.

Why aren't all the publications available in the same formats?

The download formats that we offer depend on the format in which the file was published on YouScribe. Most of the downloadable files are available in their original format and in PDF format.

What is the download format most suited to my tablet / smartphone?

Most of the downloadable documents on YouScribe are available in PDF format, which is compatible with almost all of tablets and existing Smartphones.

Some publications are available in the ePub format. Its main asset is that it adjusts the text of the publication to the size of your screen, which is particularly convenient for reading on a smartphone. Even so, make sure that your tablet or your smartphone can read this type of file, especially if it is protected by DRM. This information can be found in the instructions for use of your device.

As an indication the table below shows the compatibility of the main reading equipment available on the French market with the file formats available on YouScribe. This table is based on manufacturers' specifications. We have not tested each device.

Compatible readers

I can't download a document. What should I do?

If you have the required configuration to read documents on YouScribe and you are unable to download a document, there could be several reasons for the problem. Conduct some checks to resolve it:

  • Make sure that your browser is configured to accept cookies from YouScribe.com. You can manage this setting by going through your browser's options or preferences.
  • Make sure that your browser is not blocking the downloads. If this is the case, the information bar will appear at the top of your browser when you try to download a file. To resolve this problem, click on the bar and authorise your browser to download content from YouScribe.com.
  • If you have antivirus software or a firewall, make sure it is configured to authorise the transfer of data between YouScribe.com and your computer.
  • If you try to download the publication from your place of work, it may be that your company's proxy does not authorise you to exchange data with YouScribe.com. To find out, contact your network administrator.
  • Finally, it may be that your computer downloads files in a predefined folder. Refer to the Downloads folder in the Documents folder on your hard drive. The file may be found there.

If, after carrying out these checks, you still can't download the file, please contact us:

  • By email: tech.support@youscribe.com
  • Or by phone: 0820 69 60 69 from Monday to Friday, from 9.00 am to 1.00 pm and from 2.00 pm to 6.00 pm (€0.112 per call for 56 seconds, then €0.118 per minute counted by the second)

I cannot open the file that I downloaded. What should I do?

To open a file the corresponding reading software has to be installed on your computer.

  • To open a file in PDF format, you have to install the free software Adobe Acrobat Reader. You can download it here.
  • To open a file in ePub format, you have to install the free software Adobe Digital Editions. You can download it here.

You can download most of the other files will open with Microsoft Office.

If, after carrying out these checks, you still can't download the file, please contact us us specifying the URL of the publication concerned and your order number (for paid for publications)

  • By email: tech.support@youscribe.com
  • Or by phone: 0820 69 60 69 from Monday to Friday, from 9.00 am to 1.00 pm and from 2.00 pm to 6.00 pm (€0.112 per call for 56 seconds, then €0.118 per minute counted by the second)

We will contact you again to diagnose the problem and find a solution.

Buy

How can I pay for my purchases?

On YouScribe, all purchases can be paid for by PayPal or bank card. Transactions that you carry out on the site are completely secure.Depending on your country of residence and the total amount of your order, other payment methods may be available to you.

SMS+: your order will be charged to you directly by your mobile service provider.

Audiotel: your order will be charged to you directly by your telephone service provider.

Facture Mobile [Mobile Invoice]: your order will be charged to you directly by your mobile service provider.

Internet+: your order will be charged to you directly by your Internet service provider.

To find out more about these options, see our tutorial.

Is the transaction secure?

Transactions that you carry out on YouScribe are 100% secure.

All payments by bank card are made via the secure platform of our partner Ogone, one of the main payment services providers for e-commerce in Europe. Ogone is PCI DSS certified (Payment Card Industry Data Security Standard: the strictest safety standards in the payment industry).

If you use the SMS+, Audiotel, Facture Mobile [Mobile Invoice] or Internet+ systems, you will not have to provide your card number at any time because the order will be directly invoiced to your telephone bill or your Internet service provider's bill.

Why can the purchase price sometimes vary depending on the payment method chosen?

The invoiced amount may actually vary depending on the payment method you choose. This amount is specified opposite each payment method on the choice of payment method screen. The difference between your order amount corresponds to the Telecom operators and/or of Internet service providers charges.

How can I be sure of the quality of the documents for sale on YouScribe?

Each paid for publication has an open access excerpt, which will give you an idea of the general content of the document.

Also all the documents present on YouScribe (free and paid for) are subject to the opinion of trustworthy critics … the members of its community! By looking at the evaluations and reading the comments left by other buyers, you can get a good idea of the quality of the publication you are interested in.

Finally, if you have any doubts or a question about a publication, why not contact the author directly by sending them a personal message?

Can I buy a publication if I don't live in France?

Purchasing publications in the YouScribe shop is limited to people who live in France for the time being.

The publication that interests me is only accessible for "streaming". What does that mean?

If you buy a document accessible for streaming only, you can read it online on YouScribe whenever you want and as many times as you want, without any time limit: YouScribe ensures you have permanent access to the content that you have purchased. To read a document accessible for streaming, you just need to login to your personal account.

On the other hand, if it is stated that the publication is only available for streaming, you will not be able to download it.

Does the purchasing a hard copy give me access to the digital version?

Purchasing a hard copy and purchasing digital publications are two different things. Purchasing a hard copy does not give you access to the digital version of the document, and vice versa.

Why is it not possible to order a hard copy of all paid for publications?

We have chosen to limit this on demand printing service to our partners' content. This service is offered as an additional option that the partner either chooses to offer to YouScribe users, or not.

What is "Adobe Digital Editions?"

The free software Adobe Digital Editions lets you read your files in ePub and PDF format.

If these files are protected by DRM and you want to be able to view them on multiple computers or reading devices (eReaders, Smartphones), you will need to create an Adobe ID account when installing the software.

To download Adobe Digital Editions, click here: http://www.adobe.com/fr/products/digitaleditions/.

What is the ePub format?

The ePub format is a format suited to electronic books. Files in ePub formats automatically reconstitute the text depending on the size of your screen, which facilitates reading on mobile devices (Smartphones and eReaders). Before downloading an ePub file, we recommend that you check that your reading device supports this format.

Furthermore, the ePub format is sometimes locked by DRM which limit the number of devices on which the file can be copied.

When this is the case:

  • The presence of DRM is specified in the purchase insert by the notice: "Adobe DRM lock: YES".
  • In this case, you have to download the free software Adobe Digital Editions to be able to read the file.

What is DRM?

DRM is a protection system for digital works, which limits the number of devices (computers, tablets, Smartphones) on which you can copy the file purchased. This number is specified in the user license that you have to validate at the time of purchase. We therefore recommend that you to read the license carefully because the number of copies authorised may vary from one publication to another, depending on each publisher's policy.

When a publication is protected by DRM:

  • The presence of DRM is specified in the purchase insert by the notice: "Adobe DRM lock: YES".
  • In this case, you have to download the free software Adobe Digital Editions to be able to read the file.

How do I download and read a publication protected by DRM?

To read a file protected by DRM, you must have previously installed the Adobe Digital Editions software on your computer, and have an Adobe ID account. To find out about the exact procedure, see our tutorial.

Can publications protected by DRM be read on multiple devices?

Yes. To read a file protected by DRM on multiple devices (computers, tablet PC, smartphone), you must have created an Adobe ID account when installing the software Adobe Digital Editions on your computer.

To authorise a mobile device, you must connect to your computer via a USB cable, and then start Adobe Digital Editions. A dialogue box then asks you to authorise your device.

The number of devices on which you can copy a file locked by DRM is limited. This number is specified in the user license for the file that you have to validate before finalising your purchase. We therefore ask you to read it carefully.

Where can I find my order summary?

Click the My Purchases tab in your personal area You can find your order history, sorted from most recent to the oldest. To access the details of each order click on the link See the detail of this order, underneath the total amount.

I have a payment related question. Who can advise me?

If you have not found the answer to your question in the YouScribe help topics, please contact us:

  • By email: user.support@youscribe.com
  • Or by phone: 0820 69 60 69 from Monday to Friday, from 9.00 am to 1.00 pm and from 2.00 pm to 6.00 pm (€0.112 per call for 56 seconds, then €0.118 per minute counted by the second)

How do I get a refund for a publication bought on YouScribe?

Any purchase on YouScribe is firm and final, and cannot therefore give rise to either an exchange or a refund.

However, if a technique fault related to the downloaded file prevents you from reading the publication that you purchased, and if no solution could be found to replace the damaged file, we can give you a credit note for YouScribe, with a value equal to the amount of your purchase.

To find out the procedure to follow, see the question I cannot open the file that I downloaded. What should I do? .

How do I use my voucher?

Your voucher is associated with a code that has been sent to you by email. Enter this code during your next purchase in the Discount voucher box in your basket: the amount of your purchase will be automatically deducted from your order total.

Publish and manage your publications

What is the point of publishing my documents on YouScribe?

We have already found 7 good reasons to publish on YouScribe, but we are working every day to lengthen this list (and that is another reason).

  • 1. Because you've got talent.   At YouScribe, we are convinced that everyone has something to say to other people. Do you think your documents deserve to be published? We have faith in you.
  • 2. To be read.  YouScribe references your publications on all search engines and offers you the tools to disseminate anywhere on the Web: on your website, your blog and your Facebook account! Tell me more about it: How do I link my account with Facebook?
  • 3. To exchange.   YouScribe is not only a huge libraries, it is also and above all a community of authors and readers who communicate about and discuss their favourite publications. If your readers' opinion interests you, you're in the right place.
  • 4. To use a professional reader.  With the YouScribe reader your readers can browse your documents online (no need to download any more) and can even customise their display options for more comfortable reading. Do you want to embed our reader in your blog or website? Not a problem, we have also provided this option… and it is free! Tell me more about it: How do I integrate the Reader to my site?
  • 5. To earn money.   On YouScribe, you can also make money from your talent by selling your publications. You set the price yourself and keep 60% of the income. Tell me more about it: How do I sell on YouScribe?
  • 6. Because it's free.  Registering on YouScribe is free. Publishing documents on YouScribe is free. It is as simple as that.
  • 7. Because this is only the beginning.   The YouScribe team is constantly looking for new ideas to offer you an even more satisfactory service. Do you want to make a suggestion? Write to us.

Do you need to be registered to publish on YouScribe?

Yes. You have to be a member of YouScribe in order to publish a document on the site. Registration is free and fast. Register!

How long does it take for my document to be published on YouScribe?

It depends on the size of your document and on the speed of your internet connection. Depending on the file, the publication may take up to two hours for free access documents and a few days for paid for documents.

Can you publish documents which contain multimedia (video, audio, etc.) ?

No. YouScribe does not accept files with video or audio elements at the moment.

Is there a limit to the number of documents that I can publish?

No. You can put as many documents as you want online on YouScribe.

What is the maximum number of pages that my document can contain?

There is no limit to the number of pages that your document can contain.

What is the maximum file size that I can put it online?

The size of each file that you publish on YouScribe must not exceed 75Mb.

Can I publish documents in other languages or other alphabets?

Yes. The YouScribe platform is open to all languages and all alphabets. However, the publication of paid for documents is limited to documents in French for the time being.

Which file formats are accepted by YouScribe?

YouScribe accepts the following file formats:

  • Acrobat (.pdf),
  • Postscript (.ps),
  • Word (.doc, .docx),
  • Excel (.xls, .xlsx),
  • Powerpoint (.ppt, .pps, .pptx),
  • OpenOffice (.odt, .sxw, .odp, .ods, .sxc),
  • DirectX (.dxi),
  • text file (.txt),
  • rich text format (.rtf),
  • all OpenDocuments formats.
  • Epub (.epub),

Can you publish images on YouScribe ?

You can insert images inside your .doc or PDF documents. But disseminating images is not YouScribe's intention. It is therefore impossible to put files online in the format gif, jpg, bmp…

Can I publish erotic or adult or soft porn content?

Yes, you can. Out of respect for the community, make sure you make it clear when putting content online that the content that you are publishing is intended for an adult audience (at the bottom of the form with information about your document).

publishing erotic or adult or soft porn content

Your document must be stored in the Soft porn topic.

Can I publish several documents simultaneously?

No, this function is not available yet, but we're working on it!

What is the point of providing the maximum information on my publications?

By providing the best possible description of your document, you will optimise indexing on the site and on search engines: this means that your document will be even more visible.

Furthermore, by describing your document well, you will make more Internet users want to read it.

No topic matches the content of my publication. What should I do?

If no topic exactly corresponds to your publication, find the closest one. You can then specify the exact topic in the the tags that you attach to your document.

If you feel that an absolutely essential category is missing, please let us know by email: user.support@youscribe.com.

We will review your proposal and, if it is not isolated, we will add it to our list.

What is a "tag"?

A tag (or "label") is a keyword used to describe the content of your publication. The tags associated with your publication enable other users to find it more quickly when they perform a search.

By clicking on a tag, you will see a list of all documents with the same tag, so on the same subject.

What is the difference between a tag and a topic?

The topic are major generic classifications. The tags are more accurate and more personal.

A document can have several tags, but can only have one topic.

Can I disable the adding of comments on my publications?

No. YouScribe is a community website where members freely and publicly discuss their readings and therefore the publications. Disabling the adding of comments would therefore go against our philosophy. This of course implies that the discussions between the members respect one another. If someone has left an inappropriate comment on one of your publications, please let us know by sending an email to community@youscribe.com.

Can I disable the downloading of my publications?

Yes, whether your publication is available for free or for a charge, you can prohibit downloading it. It will then only be accessible for streaming (reading online).

To disable the downloading of one of your publications, you obviously have to be logged in first. Then:

  • For free access publications: go to the Publications tab of your personal area, and then click on the Edit button under the corresponding publication. The form you filled in by publishing your document appears on the screen. You can disable the download by going to the heading Your publishing options.
  • For paid for publications: go to the Shop tab in your personal area, and then click on Managing my publications. In the inset Manage my publications, click on the title of the corresponding publication. By clicking on Edit, the form that you filled in to publish your document appears. You can disable the download by going to the heading Your publishing options.

What do the statuses "Public" and "Private" correspond to?

  • A public document can be viewed by all Internet users, it is an integral part of the YouScribe catalogue and is indexed in the catalogue (therefore, it appears in the search results).
  • A private document can only be viewed and seen by the user that published it.

Will the documents that I publish on YouScribe be released on other platforms?

By publishing on YouScribe, you keep complete control of your documents. We undertake to not disseminate outside of the site without your permission. If we identify potential partners to provide you with even more widespread dissemination, we will be consult you before communicating your publications to them, you will be completely free to decide if you want to take advantage of this opportunity.

I can't publish my document. What should I do?

Here are a few checks to be made to try to solve the problem:

If the error occurs while loading the file:

  • perhaps your Internet connection is unstable. Check that you are connected to the Internet and that the transfer rate is satisfactory. If you are on Wi-Fi, check the signal strength.
  • your Internet browser must authorise the transfer of data with YouScribe. Check in the options or preferences of your browser that this is in fact the case.
  • check that the size of your file does not exceed 75 Mb.

If the error occurs in the reader (the document is not displayed, or is illegible):

  • Check that the original file is not password protected. If that is the case, disable it and try to publish your document again.
  • if you are publishing a PDF, check that it does not contain a layers. The presence of layers in a PDF may prevent its from displaying on YouScribe.
  • check that your document does not contain vector images, uncompressed images or embedded multimedia (audio or video). The YouScribe reader cannot display this kind of contents.

If the problem persists, try to publish your file in another format and, in the case of another failure, contact our technical department by sending an email to tech.support@youscribe.com accurately detailing the nature of the problem.

Will the links that appear in my document be retained during publication?

No. For the moment, we are unable to keep the links for online reading (streaming). However, if you have authorised the download, the links can normally be clicked on in downloaded document.

How do I access the documents that I have published on YouScribe?

Login to your account and go to the Publications tab, in your personal area.

All free access publications that you have put online appear here (to view your paid for publications, go to the Shop tab). You can sort them by publication date, in alphabetical order or by popularity. You can choose to only display your private or public publications.

How can I edit the information available on my publication?

Login and go to the Publications tab, in your personal area. Then, click the Edit button below the corresponding publication. This action will reopen the form that you filled in by initially putting your document online. You can then edit the information of your choice.

Can I change the contents of a publication once it is published?

No. Once that your publication is online, you can no longer edit its contents.

If you want to update or replace it with a corrected version, you have to publish it again.

I want to delete one of my publications. What should I do?

Once you have logged in, go to the Publications tab in your personal area, and then click on the Delete button under the corresponding publication. A dialogue box will then ask you to confirm your selection.

If you confirm it, your publication will be deleted. This action is irreversible.

I deleted a publication. Why is it still in the Google search results?

When a document is deleted, Google does not immediately update its search index. This may take up to several weeks. But don't worry, even if your document appears in the search results, it is not possible to view it.

How can I comment on a publication?

First of all, you have to be a member of the YouScribe community and be logged in.

To comment on a publication, nothing could be simpler: on the publication page, below the reader, you will find a heading entitled Add a comment. Enter your text and then click Send. Your comment has been published!

How do I delete the comments on my publications?

YouScribe is a community website where everyone can speak and express themselves freely, provided of course they remain polite and respectful. By publishing on YouScribe, you therefore agree to your publication being commented on, in a complimentary way… or not! However, if you find a comment does not meet the conditions set out above, please inform us by sending an email to community@youscribe.com (specify the URL of the publication and the author of the comment's username).

How do I embed a document in the YouScribe reader on my blog/website?

Nothing could be simpler! See our tutorial Embed the reader on your blog or website

One of my publications has been reported without a valid reason. How can it be unblocked?

If you feel that one of your publications has been wrongly suspended, you can write to us at community@youscribe.com, specifying the exact title of your publication. We will review your request and, if it is justified, we will unblock your publication.

Sell

What is the YouScribe shop?

The shop is the YouScribe heading which only includes all paid for publications! To access all of the publications published on YouScribe, to be paid for or freely accessible, see the catalogue.

What can I sell in the YouScribe shop?

The same thing as in the rest of the site: the documents for which you are the author and/or for which you hold the user rights, without topic, size or type restrictions.

How much will I earn from selling my publications?

You keep 75% of the price excluding VAT for each of your sales, minus a fixed amount of €0.15 corresponding to the technical costs and the banking transaction costs.

For example, if you have set a sales price of €10.00, the price excluding VAT is €9.52 (€10.00 - VAT).

We will therefore pay you €7.14 (that's 75% of €9.52) - €0.15 = €7.14.

For more information, see our tutorial Sell ​​a document.

When and how will I be paid?

Your net income will be paid to you 30 days after the end of the month of the corresponding sales.

For example: if the net income from your sales the month of February is €65, this amount will be credited to your account on 31 March.

For us to proceed with the payment, your net income has to be over €50.00. Otherwise, the payment is deferred to the next month, until the total exceeds €50.00.

For example:

  • Your net income from the month of February is €25.00: this amount is not sufficient to trigger the payment to 31 March.
  • The net income from sales made in the month of March is €30.00: the total of your account for the month of March is therefore: €25.00 (February total) + €30.00 (March total) = €55.00.
  • This total is higher than €50.00. Therefore, it will be credited to your account on 30 April.

The repayment will be made by credit to your PayPal account or your bank account, depending on the preferences you set in your seller profile.

Do I have to pay to sell my publications in the YouScribe shop?

Selling documents in the YouScribe shop is completely free.

YouScribe charges commission of 40% on each sale, as well as a lump sum of €0.15 which corresponds to the technical costs and the banking transaction costs.

I do not reside in France. Can I still sell my publications in the YouScribe store?

It depends on your country of residence. For now, only residents of the European Union, Switzerland, Canada and the United States can sell on YouScribe.

Does my publications have to be written in French in order to be sold in the YouScribe store?

Yes. For now, only documents written in French can be sold on YouScribe.

What is your refund policy?

Any purchase on YouScribe is firm and final and cannot therefore lead to an exchange or a refund.

However, if a technical anomaly in the file prevents users from reading it, and if no solution can be found to replace the damaged file, we will give the buyers a credit on their YouScribe account, with a value equal to the amount of the purchase. This amount will be deducted from your net income.

What price would you advise me to set for my publications?

There are no rules about it. The only advice we can give you is to use common sense! Try to assess the demand by observing the reading count on similar publications, notice their selling price and compare it to what you first thought, ask around you... Generally, publications with a price of less than 5.00€ are better sold, because the purchase is often spontaneous.

Can I sell in the YouScribe store a document that I purchased from another platform?

Absolutely not! Remember that you can only sell content for which you are the author or over which you own the rights to exploit. By selling a publication on YouScribe, you certify you own these rights. If this is not the case, be aware that you are liable to prosecution.

Can I sell my publications on other sites?

Yes. YouScribe does not require exclusivity and you are free to publish your documents wherever you want. Nevertheless, make sure it is also true on the other site(s)...

I am asked to choose the "diffusion mode" of my publications. What is it?

The diffusion mode defines the form in which users will buy your publication:

  • If you allow online reading on YouScribe AND download, buyers will be able to read your publication online on YouScribe (in streaming) and to download it on their computer.
  • If you only allow online reading on YouScribe, your publication will be available in streaming only. The buyer will not be able to store the file on the hard drive of his or her computer.

How can I remove a document from the store?

Log into your account and in your personal space, go to the Store tab. Under the publication you want to remove from the store, click Suspend. Please note that it is impossible to publish for free a document that is or has previously been sold in the store.

I removed a document but it still appears in my shop, with the private status. What does that mean?

Even if you remove a document from the store, the members who purchased it prior to your removal must still be able to access their purchase. Your document remains accessible by those who bought it, and by them only: ​​it is not indexed in the search pages of the site and can not be purchased anymore. It is still present on the platform, but invisible, hence its private status.

I want to change the price of my publications. How can I do that?

You can change the selling price of your publications anytime. To do this, log in and go to your personal space. Click the Store tab, then click the Publications management tab and finally on the Edit button associated with the publication you want to modify. You will be redirected to the form you filled when you published your document, on which you can change the selling price. The change will take effect immediately.

How can I sell my publications on YouScribe?

Just read our tutorial How do I sell on YouScribe?

Can I set a price on a free publication?

This feature is not active yet. To sell one of your free publications, you must publish it again by selecting Publish and sell on the Publish page. Remember to delete your free document prior to this.

I have a large number of professional-quality publications. Who shall I contact to publish them on YouScribe?

Just click here: you will be redirected to a specific form, which will allow our commercial department to contact you as soon as possible.

I have a professional catalog of paper books. Can you help me to digitalize them in order to sell them on YouScribe?

This kind of requests is reviewed individually, but we will do our best to help you to find a solution. YouScribe uses the services of several partners of quality and will be happy to direct you to them.

What happens if I decide to close my account before my YouScribe net income reaches the sum of 50.00€, or if my account has not yet been credited?

We will credit you all your incomes on the last day of the month following the permanent closure of your account. For example, if you close your account on March 15, we will credit your bank account or your PayPal account on April 30.

What happens if my income never reach the minimum necessary for me to be credited?

Regardless of your income, you will be paid in full at the end of each semester (June 30 and December 31).

Community

The golden rules for the YouScribe community

The basic principles of the YouScribe community involve half as many as the 10 commandments, therefore they are easier to remember:

  • Observe the language : YouScribe is a site whose vocation is to liberate writing… not spelling! So avoid the use of phonetics and text language, be it in your publications, your comments or mood messages that you publish on your profile.
  • Be polite : just because you are communicating with others as a result of the digital revolution through an interposed screen and a username does not mean you have to be rude, threatening or contemptuous. At YouScribe, we love the word "respect".
  • Be yourself : if you want to remain anonymous, we respect your decision. But don't borrow the identity of another user, a celebrity or a neighbour. You have more imagination than that.
  • Use comments to comment : if you want to discuss something with a member in particular, do so in private. Your comments can be read by everyone and, for this reason, should be addressed to all.
  • Self-promotion: yes. Spam and hostile advertising: no.. If you want to promote your publication, do so via your personal area, without harassing your contacts. Spam and hostile advertising are clearly not part of the publications that we wish to release.

At YouScribe, we don't to play the police: we would prefer to devote our time to coming up with new features, to improve the platform and to make your experience even more enjoyable and effective. Therefore, if your behaviour requires us to intervene too often, we will have to suspend your account.

How do I report a member who is not respecting these rules?

If you find that a member of the Community is behaving inappropriately, please let us know by sending the URL for the profile to community@youscribe.com.

What happens when I want to subscribe to another member of the community?

By subscribing to a member of the community, you are automatically informed of their activities on the home page of your personal area: when they publish a new document, when they post a mood message or when they comment on a publication…

What is a "notification"?

The notifications inform you that an event concerning you has happened on YouScribe: someone has commented or purchased one of your documents, has subscribed to your profile, sent you a personal message, etc. To view your notifications, you can:

  • Click on the bubble that appears to the right of your username, at the top of each page: notifications
  • notifications

How do I stop receiving email alerts?

When you have logged in, you should go in your personal area, then go to the Settings tab. On this page, under the heading Email alerts, you can disable the automated alerts that we send you.

Who can I send messages to from my YouScribe message service?

You can send private messages to all other members of the community from your YouScribe message service. To do this, you just have to type their username in the corresponding field.

How can I make my profile appear on the YouScribe home page?

The profiles that appear on the YouScribe home page are randomly selected from members who have a photo and who have recently published. You know what you have to do!