Rhetoric and Experience Architecture

Description

Organizations value insights from reflexive, iterative processes of designing interactive environments that reflect user experience. “I really like this definition of experience architecture, which requires that we understand ecosystems of activity, rather than simply considering single-task scenarios.”—Donald Norman (The Design of Everyday Things)

Subjects

• Books
• Ressources professionnelles
• IT systems

Informations

• Published by: Parlor Press, LLC
• Published: 04 August 2017
• Reads: 0
• EAN13: 9781602359628
• Language: English
• Document size: 4 MB

Exrait

RHETORIC and EXPERIENCE ARCHITECTURE

EDITED BY LIZA POTTS and MICHAEL J. SALVO

RHETORIC AND EXPERIENCE ARCHITECTURE

RHETORIC AND EXPERIENCE ARCHITECTURE

Edited by Liza Potts and Michael J. Salvo

Parlor Press Anderson, South Carolina www.parlorpress.com

Palo Pess LLC, Andeson, Souh Caolina, USA © 01 by Palo Pess All ighs eseved. Pined in he Unied Saes of Ameica on acid-Ree pape.

S A N:  5 4 - 8 8  9

Libay of Congess Caaloging-in-Publicaion Daa

Names: Pos, Liza, edio. | Salvo, Michael J., edio. Tile: heoic and expeience achiecue / edied by Liza Pos and  Michael J. Salvo. Descipion: Andeson, Souh Caolina : Palo Pess, [0] | Includes  bibliogaphical efeences and index. | Idenifies: LCCN 003854 (pin) | LCCN 00458 (ebook) | ISBN  986035968 (pdf) | ISBN 9860359635 (epub) | ISBN 986035986 (  ibook) | ISBN 9860359833 (mobi) | ISBN 9860359604 (pbk. : acid-Ree  pape) | ISBN 98603596 (hadcove : acid-Ree pape) Subjecs: LCSH: Communicaion and echnology. | heoic--Technological  innovaions. | Conen analysis (Communicaion) | Infomaion esouces  managemen. | eseach--Mehodology. | Social change in lieaue. Classificaion: LCC P96.T4 (ebook) | LCC P96.T4 53 0 (pin) | DDC  808.0085--dc3 LC ecod available a hps://lccn.loc.gov/003854

98-1-6035-960-4 (papeback) 98-1-6035-961-1 (hadcove) 98-1-6035-96-8 (pdf) 98-1-6035-963-5 (epub) 98--6035-98-6 (ibook) 98--6035-983-3 (mobi)

 3 4 5 Cove image: 016. Phoo by Michael Lechne on Unsplash. Used by pemission. Book Design: David Blakesley Copyediing by Jaed Jameson

Palo Pess, LLC is an independen publishe of scholaly and ade iles in pin and mulimedia fomas. This book is available in pape, cloh and eBook fo- mas Rom Palo Pess on he Wold Wide Web a hp://www.palopess.com o hough online and bick-and-moa booksoes. Fo submission infomaion o o find ou abou Palo Pess publicaions, wie o Palo Pess, 3015 Backen- bey Dive, Andeson, Souh Caolina, 961, o email edio@palopess.com.

Contents

Acknowledgments

Introduction 1

Liza Potts and Michael J. Salvo

2 Beckon, Encounter, Experience: The Danger of Control and the Promise of Encounters in the Study of User Experience

Patricia Sullivan

3 Experience Architecture: Drawing Principles from Life Roger Grice

4 Analyzing Activity for Experience Design Cheryl Geisler

5 Feminist Rhetorics and Interaction Design: Facilitating Socially Responsible Design Jennifer SanoFranchini

vii

3

17

41

57

84

6 Personas as Rhetorically Rich and Complex Mechanisms for Design111 Erin Friess

7 “Constructivist” Research Methods for Experience Architecture and Design

Heather Christiansen and Tharon Howard

8 Experience Architecture in Public Planning: A Material, Activist Practice Kristen Moore

v

122

143

9 Methodologies: Design Studies and Techne

Ehren Pflugfelder

10 Ethnography as Research Aggregator Andrew Mara and Miriam Mara

11 Audience Awareness: Resituating Experience Architecture as Execution Cait Ryan

12 Kairos and Managing Experience Architecture Projects Ben Lauren

13 Toward a Rhetoric of the Place: Creating Locative Experiences Anders Fagerjord

14 Dialogic, DataDriven Design: UX and League of Legends Cody Reimer

15 Making as Learning: Mozilla and Curriculum Design Rudy McDaniel and Cassie McDaniel

16 Memorial Interactivity: Scaffolding Nostalgic User Experiences William C. Kurlinkus

17 Designing Digital Activism: Rhetorical Tool as Agent of Social Change Douglas M. Walls, Delia M. Garcia, and Amy VanSchaik

18 Badges as Architectures of Experience: From Signaling to Communication Stephanie Vie, Rudy McDaniel, and Joseph R. Fanfarelli

166

184

197

209

225

241

258

274

291

304

19 Relocations: (Re)visioning Rhetoric in a Modern Amusement Park323 Jill Morris

Contributors Index

341 347

Acknowledgments

We wan o hank all he auhos who conibued o his volume. Ove a long and umuluous pah o publicaion, ou conibuos wee paien, pofessional, and poducive. Ou goal Rom he ouse was o ceae a fo- um fo academics and paciiones o shae hei expeience and, along he way, convince as many as we could ha expeience achiecue was a em ha accuaely descibed hei wok. Chales Sides was convinced ea- ly on, and offeed valuable feedback and advice a an impoan momen. Ashia Nichanamela, Ein Bock-Calson and Michelle McMullen offeed us gea insigh and helped us consuc anohe ineface fo eades o en- coune he book. We would also like o hank Laua Gonzalez whose wok on inenaional use expeience is helping us plan ou nex pojec. Mi- chael is gaeful o Liza fo pushing he pojec along when he jus could no even, and Liza is hankful fo Michael’s pesisence. We pesened ealy vesions of his wok a he Council fo Pogams in Technical and Scien- ific Communicaion (CPTSC), Confeence on College Composiion and Communicaion (CCCC), and he Associaion fo Teaches of Technical Wiing (ATTW) and ae hankful fo ou colleagues’ paien guidance and diecion duing ealy sages of he wok, and ae especially appeciaive fo he Associaion of Compuing Machiney’s Special Inees Goup on he Design of Communicaion (ACM-SIGDOC) fo helping us efine ou ap- poach and fo poviding excellen feedback in Silve Sping, Mayland and Limeick, Ieland. David Blakesley has a vision fo he fuue of academic publishing; Jaed Jameson has been shap-eyed. Any value hee is aibu- able o hese collaboaos and any misseps ae of ou own making. Ou spouses have been paien as we discussed wha we affecionae- ly efe o as “The XA,” disuping family ime. And o ou childen, Liza’s Zöe, Kaie, and Jayne and Michael’s Aila. Joy.

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RHETORIC AND EXPERIENCE ARCHITECTURE