Let Me Speak to the Manager!
96 Pages

Let Me Speak to the Manager!


96 Pages


Once your customer asks to speak to the manager, your business is on the line and your reputation is at risk. If you do not handle the situation sensitively, it's all downhill from there. Let Me Speak to the Manager! teaches how to keep customers from reaching the point of total frustration.
Dr. Boland presents an in-depth explanation of how a manager's influence and leadership can change employee attitudes. The key to avoiding unpleasant events is to make sure they do not occur. Let Me Speak to the Manager! teaches how to work with salespeople, employees, and customers.



Published by
Published 14 March 2020
Reads 0
EAN13 9781532675713
Language English
Document size 7 MB

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Resource Publications A division of Wipf and Stock Publishers 199 W 8th Ave, Suite 3 Eugene, OR 97401 Let Me Speak to the Manager! Selling From the Buyers Point of View By Boland, Daniel M. Copyright©1992 by Boland, Daniel M. ISBN 13: 978-1-5326-7569-0 Publication date/1/20Previously published by Pfeiffer & Co, 1992
he delîgHts and travaîl of work and famîly, he moments of peace and tHe burdens of uncertaînty, All are made safe, sanctîied by tHe tenacîous love and unwaverîng idelîty of our Beloved. SucH a woman was Nancy Waîte Parke, My Beloved, my Spouse, my Heart’s grand center. To Her memory are tHese words gîven In love and ever remembrance.