The HR Change Toolkit
125 Pages

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The HR Change Toolkit


Gain access to the library to view online
Learn more
125 Pages

You can change the print size of this book


It's hard to make change happen in HR. If you're a HR manager with good ideas on making things work better that's frustrating enough, but for organisations that fail to respond to the way the world is changing the results could be fatal. 
In this insightful, practical book the world's top HR disruptor - Lucy Adams - explains why HR needs to change its approach if it’s to be successful in transforming its organisations. She also shares workable strategies for getting your own HR team ready, preparing the ground in your organisation, designing your change and implementing it effectively.
It's up to you to lead the way - here's what you need to make it happen.
The Frustration of Change 
Section 1: EACH of Us Has a Role to Play 
Section 2: Why HR Finds Change Hard 
Section 3: Prepare Your HR Team 
Build Your HR Team's Credibility 
Get Rid of 'HR Speak' 
Review Your Team's Beliefs and Skills 
Your Change Readiness Check 
Section 4: Prepare the Ground in Your Organisation 
Create Your Change Story 
What's Your Problem? 
The Scary Six 
Align HR With Your External Brand 
Build Useful Coalitions 
Get Regulators On Your Side 
Focus on Your End Customer 
Section 5: Design Your Change 
Don't Embark on HR Transformation 
Segment and Target Your Employees 
Create Employee Personas 
Beware Of The 90/10 Rule 
Think Products, Not Services 
How Product Designers Do it 
Design Experiences, Not Processes 
Section 6: Help Your Change to Happen 
Understand Why Humans Behave the Way They Do 
Lead Change the Human Way 
Empower Your Front Line 
Pilot Your Change 
Brand and Launch Your Change 
Make Use of HR Technology 
Measure the Impact 
Know Your Limits 
Section 7: A Test Case: Changing Performance Management 
Section 8: 20 Changes You Can Make Right Now 
Section 9: Essential Reading 
About the Author 



Published by
Published 17 January 2019
Reads 0
EAN13 9781788600484
Language English
Document size 1 MB

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