The Team Coaching Toolkit

Description

55 proven tools and techniques to help team leaders and project managers improve team performance in a complex environment.
55 proven tools and techniques to help team leaders and project managers improve team performance in a complex environment. The book also provides an introduction to the concept of team coaching as a distinct management activity.

How to use this book

SECTION ONE – The Theory

Chapter 1 – Introduction

Chapter 2 – Using tools to shape team dynamics

Chapter 3 – The emergence of the team coach

SECTION TWO – Team Coaching Techniques

Technique 1. Systemic thinking and the spheres of influence

Technique 2. Facilitating a thinking environment

Technique 3. Slow down to speed up

Technique 4. Curious enquiry

Technique 5. Influential questions

Technique 6. Listening for clues

Technique 7. Adopt an ‘Agile’ mindset

Technique 8. Using case stories

Technique 9. The importance of visual information

Technique 10. Developing your maturity in complexity

SECTION THREE – Team Coaching Tools

Chapter 4 – Tools for assessing the team’s environment

1. Is your project complex or simply complicated?

2. Assess the project environment

3. Articulating stakeholder paradoxes

4. The ‘cup of tea meeting’

5. Celebrating cultural diversity

6. Dangerous assumptions and leaps of faith

7. Roles not jobs

8. Force fi eld analysis

9. Surviving the storming stage

Chapter 5 – Tools for setting up an effective team

10. The Big ‘Why?’

11. Extrovert and introvert thinking

12. Learning from the past

13. Establishing your rules of engagement

14. Agreeing to take feedback

15. Building a future story

16. How to motivate or annoy me

17. The collaboration canvas

18. Create an awareness of behavioural gravity

19. Establish a ‘no blame’ culture

20. The Team Integration Manual

Chapter 6 – Tools for improving communication

21. Establish a collaboration and integration workstream

22. The language of collaboration

23. Building a team psychometric profile

24. Everyone speaks, everyone is heard

25. Systemic problem-solving model

26. Who plays the fool?

27. The ‘so what?’ monitor

28. Agree your meeting strategy

29. Identifying the elephant

30. Perceptual positions from the ‘extra chair’

31. Building stakeholder support

Chapter 7 – Tools for building resilience

32. Press reset

33. Taking the resilience temperature

34. Constructive challenge

35. Coping with difficult news

36. Fault free confl ict management and the ‘Evil Genius’

37. Hedges and potholes

38. The pre-mortem: An alternative approach to risk management

Chapter 8 – Tools for encouraging learning, innovation and improvement

39. The midpoint review

40. Knowledge stocktake

41. Capturing the knowledge

42. How are we performing? Team key performance indicators

43. Lifting the barriers to allow creative thinking

44. Running a successful ‘lessons learned’ session

45. Purposeful closure

SECTION FOUR – What next?

Chapter 9 – Reading list and other resources

References

How
to use this book

 

SECTION
ONE – The Theory

Chapter
1 – Introduction

Chapter
2 – Using tools to shape team dynamics

Chapter
3 – The emergence of the team coach

 

SECTION
TWO – Team Coaching Techniques

Technique
1. Systemic thinking and the spheres of influence

Technique
2. Facilitating a thinking environment

Technique
3. Slow down to speed up

Technique
4. Curious enquiry

Technique
5. Influential questions

Technique
6. Listening for clues

Technique
7. Adopt an ‘Agile’ mindset

Technique
8. Using case stories

Technique
9. The importance of visual information

Technique
10. Developing your maturity in complexity

 

SECTION
THREE – Team Coaching Tools

Chapter
4 – Tools for assessing the team’s environment

1.
Is your project complex or simply complicated?

2.
Assess the project environment

3.
Articulating stakeholder paradoxes

4.
The ‘cup of tea meeting’

5.
Celebrating cultural diversity

6.
Dangerous assumptions and leaps of faith

7.
Roles not jobs

8.
Force fi eld analysis

9.
Surviving the storming stage

 

Chapter
5 – Tools for setting up an effective team

10.
The Big ‘Why?’

11.
Extrovert and introvert thinking

12.
Learning from the past

13.
Establishing your rules of engagement

14.
Agreeing to take feedback

15.
Building a future story

16.
How to motivate or annoy me

17.
The collaboration canvas

18.
Create an awareness of behavioural gravity

19.
Establish a ‘no blame’ culture

20.
The Team Integration Manual

 

Chapter
6 – Tools for improving communication

21.
Establish a collaboration and integration workstream

22.
The language of collaboration

23.
Building a team psychometric profile

24.
Everyone speaks, everyone is heard

25.
Systemic problem-solving model

26.
Who plays the fool?

27.
The ‘so what?’ monitor

28.
Agree your meeting strategy

29.
Identifying the elephant

30.
Perceptual positions from the ‘extra chair’

31.
Building stakeholder support

 

Chapter
7 – Tools for building resilience

32.
Press reset

33.
Taking the resilience temperature

34.
Constructive challenge

35.
Coping with difficult news

36.
Fault free confl ict management and the ‘Evil Genius’

37.
Hedges and potholes

38.
The pre-mortem: An alternative approach to risk management

 

Chapter
8 – Tools for encouraging learning, innovation and improvement

39.
The midpoint review

40.
Knowledge stocktake

41.
Capturing the knowledge

42.
How are we performing? Team key performance indicators

43.
Lifting the barriers to allow creative thinking

44.
Running a successful ‘lessons learned’ session

45.
Purposeful closure

 

SECTION
FOUR – What next?

Chapter
9 – Reading list and other resources

References

Subjects

• Books
• Professional resources
• Project
• Organization
• Organisation
• Coaching

Informations

• Published by: Practical Inspiration Publishing
• Published: 17 October 2017
• Reads: 4
• EAN13: 9781910056738
• Language: English

Exrait

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