The Team Coaching Toolkit
153 Pages
English

You can change the print size of this book

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The Team Coaching Toolkit

-

Gain access to the library to view online
Learn more
153 Pages
English

You can change the print size of this book

Description

55 proven tools and techniques to help team leaders and project managers improve team performance in a complex environment.
55 proven tools and techniques to help team leaders and project managers improve team performance in a complex environment. The book also provides an introduction to the concept of team coaching as a distinct management activity.
How to use this book

SECTION ONE – The Theory
Chapter 1 – Introduction
Chapter 2 – Using tools to shape team dynamics
Chapter 3 – The emergence of the team coach

SECTION TWO – Team Coaching Techniques
Technique 1. Systemic thinking and the spheres of influence
Technique 2. Facilitating a thinking environment
Technique 3. Slow down to speed up
Technique 4. Curious enquiry
Technique 5. Influential questions
Technique 6. Listening for clues
Technique 7. Adopt an ‘Agile’ mindset
Technique 8. Using case stories
Technique 9. The importance of visual information
Technique 10. Developing your maturity in complexity

SECTION THREE – Team Coaching Tools
Chapter 4 – Tools for assessing the team’s environment
1. Is your project complex or simply complicated?
2. Assess the project environment
3. Articulating stakeholder paradoxes
4. The ‘cup of tea meeting’
5. Celebrating cultural diversity
6. Dangerous assumptions and leaps of faith
7. Roles not jobs
8. Force fi eld analysis
9. Surviving the storming stage

Chapter 5 – Tools for setting up an effective team
10. The Big ‘Why?’
11. Extrovert and introvert thinking
12. Learning from the past
13. Establishing your rules of engagement
14. Agreeing to take feedback
15. Building a future story
16. How to motivate or annoy me
17. The collaboration canvas
18. Create an awareness of behavioural gravity
19. Establish a ‘no blame’ culture
20. The Team Integration Manual

Chapter 6 – Tools for improving communication
21. Establish a collaboration and integration workstream
22. The language of collaboration
23. Building a team psychometric profile
24. Everyone speaks, everyone is heard
25. Systemic problem-solving model
26. Who plays the fool?
27. The ‘so what?’ monitor
28. Agree your meeting strategy
29. Identifying the elephant
30. Perceptual positions from the ‘extra chair’
31. Building stakeholder support

Chapter 7 – Tools for building resilience
32. Press reset
33. Taking the resilience temperature
34. Constructive challenge
35. Coping with difficult news
36. Fault free confl ict management and the ‘Evil Genius’
37. Hedges and potholes
38. The pre-mortem: An alternative approach to risk management

Chapter 8 – Tools for encouraging learning, innovation and improvement
39. The midpoint review
40. Knowledge stocktake
41. Capturing the knowledge
42. How are we performing? Team key performance indicators
43. Lifting the barriers to allow creative thinking
44. Running a successful ‘lessons learned’ session
45. Purposeful closure

SECTION FOUR – What next?
Chapter 9 – Reading list and other resources
References

How
to use this book


 


SECTION
ONE – The Theory


Chapter
1 – Introduction


Chapter
2 – Using tools to shape team dynamics


Chapter
3 – The emergence of the team coach


 


SECTION
TWO – Team Coaching Techniques


Technique
1. Systemic thinking and the spheres of influence


Technique
2. Facilitating a thinking environment


Technique
3. Slow down to speed up


Technique
4. Curious enquiry


Technique
5. Influential questions


Technique
6. Listening for clues


Technique
7. Adopt an ‘Agile’ mindset


Technique
8. Using case stories


Technique
9. The importance of visual information


Technique
10. Developing your maturity in complexity


 


SECTION
THREE – Team Coaching Tools


Chapter
4 – Tools for assessing the team’s environment


1.
Is your project complex or simply complicated?


2.
Assess the project environment


3.
Articulating stakeholder paradoxes


4.
The ‘cup of tea meeting’


5.
Celebrating cultural diversity


6.
Dangerous assumptions and leaps of faith


7.
Roles not jobs


8.
Force fi eld analysis


9.
Surviving the storming stage


 


Chapter
5 – Tools for setting up an effective team


10.
The Big ‘Why?’


11.
Extrovert and introvert thinking


12.
Learning from the past


13.
Establishing your rules of engagement


14.
Agreeing to take feedback


15.
Building a future story


16.
How to motivate or annoy me


17.
The collaboration canvas


18.
Create an awareness of behavioural gravity


19.
Establish a ‘no blame’ culture


20.
The Team Integration Manual


 


Chapter
6 – Tools for improving communication


21.
Establish a collaboration and integration workstream


22.
The language of collaboration


23.
Building a team psychometric profile


24.
Everyone speaks, everyone is heard


25.
Systemic problem-solving model


26.
Who plays the fool?


27.
The ‘so what?’ monitor


28.
Agree your meeting strategy


29.
Identifying the elephant


30.
Perceptual positions from the ‘extra chair’


31.
Building stakeholder support


 


Chapter
7 – Tools for building resilience


32.
Press reset


33.
Taking the resilience temperature


34.
Constructive challenge


35.
Coping with difficult news


36.
Fault free confl ict management and the ‘Evil Genius’


37.
Hedges and potholes


38.
The pre-mortem: An alternative approach to risk management


 


Chapter
8 – Tools for encouraging learning, innovation and improvement


39.
The midpoint review


40.
Knowledge stocktake


41.
Capturing the knowledge


42.
How are we performing? Team key performance indicators


43.
Lifting the barriers to allow creative thinking


44.
Running a successful ‘lessons learned’ session


45.
Purposeful closure


 


SECTION
FOUR – What next?


Chapter
9 – Reading list and other resources


References

Subjects

Informations

Published by
Published 17 October 2017
Reads 4
EAN13 9781910056738
Language English

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