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Frost & Sullivan: Cloud Computing and Continuous Improvement of Network Quality Propel UCaaS Market in APAC

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Frost & Sullivan: Cloud Computing andFrost & Sullivan: Cloud Computing and Continuous Improvement of Network Quality Propel UCaaS Market in APAC PR Newswire SINGAPORE, Nov. 13, 2013 - Video collaboration services and mobility to be major strategic growth areas The market for Unified Communication as a service (UCaaS) is recovering as a result of better economic conditions and growing customer awareness of the benefits of hosted and cloud communications. New analysis from Frost & Sullivan (http://www.conferencing.frost.com), Analysis of APAC UCaaS Market, finds that the market earned revenues of US$1.72 billion in 2012 and estimates this to reach US$3.90 billion in 2019. The research covers hosted enterprise telephony, collaboration services, UC application services, and hosted contact center services. While hosted telephony and audio conferencing services are the two most established segments in the APAC UCaaS market, mobility and video collaboration services are fast catching up. Disruptive business models and emerging vendors are expected to drive the innovation and adoption of these technologies in the future. Cloud computing and continuous improvement of network quality and connections also positively influence the market. The trends of mobility and bring-your-own-device further catalyse the adoption of UCaaS among large enterprises.

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Published 13 November 2013
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Language English
Frost & Sullivan: Cloud Computing and Continuous Improvement of Network Quality Propel UCaaS Market in APAC

PR Newswire

- Video collaboration services and mobility to be major strategic growth areas

The market for Unified Communication as a service (UCaaS) is recovering as a result of better economic conditions and growing customer awareness of the benefits of hosted and cloud communications.

New analysis from Frost & Sullivan (http://www.conferencing.frost.com), Analysis of APAC UCaaS Market, finds that the market earned revenues of US$1.72 billion in 2012 and estimates this to reach US$3.90 billion in 2019. The research covers hosted enterprise telephony, collaboration services, UC application services, and hosted contact center services.