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Published by | frost-sullivan |
Published | 06 November 2013 |
Reads | 4 |
Language | English |
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PR Newswire
MOUNTAIN VIEW, California, Nov. 6, 2013
-- Parature delivers applications in a flexible, hosted, reliable, and secure environment
Based on its recent analysis of the social customer service applications market, Frost & Sullivan recognizes Parature with the 2013 North American Frost & Sullivan Award for Customer Value Enhancement for its social customer service suite. In 2009, the company launched its first social media application integrated with Twitter to monitor tweets. It followed that up with the Parature Facebook Portal in 2010 and the Parature Social Monitor solution in 2013. Both the Parature Facebook Portal and Parature Social Monitor comprise the Parature Social Customer Service Suite.
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