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Teleperformance Receives 2012 Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award

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Teleperformance Receives 2012 Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award PR Newswire SINGAPORE, June 7, 2012 SINGAPORE, June 7, 2012 /PRNewswire/ -- Teleperformance has been awarded the 2012 Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year at the 2012 Frost & Sullivan Asia Pacific ICT Awards held on the 7th of June at the Shangri-La Hotel, Singapore. Founded in 2004, the 2012 Frost & Sullivan Asia Pacific ICT Awards seeks to recognize companies and individuals that have pushed the boundaries of excellence, rising above the competition and demonstrating outstanding performance across Asia Pacific. The recipient of this award was assessed on their revenues, market share, capabilities, and overall contribution to the industry. "Teleperformance stayed ahead in a fiercely competitive outsourcing market by transforming itself to be reliable partner to deliver excellence in customer experience. Widespread geographical footprint with multilingual capability, excellent local leadership, an exemplary successful 'hub and spoke operational model', extensive in-house R&D capabilities and persistent investment on state of the art technology reinforces Teleperformance's commitment to service and operational excellence," said Sathya Subramanian, Research Analyst for Frost & Sullivan's ICT practice.

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Teleperformance Receives 2012 Frost &
Sullivan Asia Pacific Contact Center
Outsourcing Service Provider of the Year
Award
PR Newswire
SINGAPORE, June 7, 2012
SINGAPORE
,
June 7, 2012
/PRNewswire/ -- Teleperformance has been awarded
the 2012 Frost & Sullivan Asia Pacific Contact Center Outsourcing Service
Provider of the Year at the 2012 Frost & Sullivan Asia Pacific ICT Awards held on
the 7th of June at the Shangri-La Hotel,
Singapore
.
Founded in 2004, the 2012 Frost & Sullivan Asia Pacific ICT Awards seeks to
recognize companies and individuals that have pushed the boundaries of
excellence, rising above the competition and demonstrating outstanding
performance across
Asia Pacific
.
The recipient of this award was assessed on their revenues, market share,
capabilities, and overall contribution to the industry.
"Teleperformance stayed ahead in a fiercely competitive outsourcing market
by transforming itself to be reliable partner to deliver excellence in customer
experience. Widespread geographical footprint with multilingual capability,
excellent local leadership, an exemplary successful 'hub and spoke operational
model', extensive in-house R&D capabilities and persistent investment on state
of the art technology reinforces Teleperformance's commitment to service and
operational excellence," said Sathya Subramanian, Research Analyst for Frost &
Sullivan's ICT practice.
She continued, "Such efforts has placed the company in a unique position as a
front-runner in the contact center outsourcing industry, well captured by its
remarkable growth, in terms of revenue, new customers and employee
numbers, in the
Asia Pacific
in 2011. We are delighted to bestow this
recognition to Telepeformance."
The Frost & Sullivan Awards are based on extensive market engineering tools
evolved by Frost & Sullivan. Industry analysts compare market participants and
measure performance through in-depth interviews, analysis, and extensive
secondary research in order to identify best practices in the industry.
The research results are then presented to an independent panel of judges,
comprising of influential personalities, decision-makers and thought leaders
from the ICT sector across
Asia Pacific
. To view the complete list of 2012 ICT
Awards judging panel, please visit, http://www.ict-awards.com/judges.shtml
For more details on the 2012 Frost & Sullivan Asia Pacific ICT Awards log-on to
http://www.ict-awards.com/
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, works in collaboration with
clients to leverage visionary innovation that addresses the global challenges
and related growth opportunities that will make or break today's market
participants.
Our "Growth Partnership" supports clients by addressing these opportunities