Comment Feedback FINAL
45 Pages
English

Comment Feedback FINAL

-

Downloading requires you to have access to the YouScribe library
Learn all about the services we offer

Description

June 2010 Dear AISD Friends and Family, As representatives of the Community Bond Oversight Committee (CBOC), we are pleased to share with you the results of the recent Bond Programs Surveys. Thank you to those who responded to the survey – your feedback is important to the implementation of current and future bond programs and we truly appreciate your participation. The annual surveys, administered to parents, teachers and staff at campuses with recently completed renovations and improvements, allow us to receive feedback from the community on the progress of the 2004 and 2008 Bond Programs at an individual facility level. Once the survey is complete, AISD staff, contractors and the CBOC go through a deliberate process to review and respond to the feedback provided by the community. The results are first compiled into a report for the review of a subcommittee of the CBOC. After reviewing, the committee meets with AISD staff, including AISD Construction Management Director Curt Shaw, to analyze and discuss on a campus-by-campus basis the specific feedback addressed in the survey. AISD project managers for each facility are informed of any concerns and work with contractors and staff at campuses to resolve the issues. The feedback from the surveys is being used not only to address any current issues but to also know what to be aware of as we continue to work on bond program projects and plan for future renovation and improvement ...

Subjects

Informations

Published by
Reads 17
Language English

June 2010



Dear AISD Friends and Family,


As representatives of the Community Bond Oversight Committee (CBOC), we are pleased to
share with you the results of the recent Bond Programs Surveys. Thank you to those who
responded to the survey – your feedback is important to the implementation of current and
future bond programs and we truly appreciate your participation.

The annual surveys, administered to parents, teachers and staff at campuses with recently
completed renovations and improvements, allow us to receive feedback from the community
on the progress of the 2004 and 2008 Bond Programs at an individual facility level.

Once the survey is complete, AISD staff, contractors and the CBOC go through a deliberate
process to review and respond to the feedback provided by the community. The results are
first compiled into a report for the review of a subcommittee of the CBOC. After reviewing, the
committee meets with AISD staff, including AISD Construction Management Director Curt
Shaw, to analyze and discuss on a campus-by-campus basis the specific feedback addressed
in the survey. AISD project managers for each facility are informed of any concerns and work
with contractors and staff at campuses to resolve the issues.

The feedback from the surveys is being used not only to address any current issues but to
also know what to be aware of as we continue to work on bond program projects and plan for
future renovation and improvement projects.

Please take time to review the following documents, included is a comprehensive report on the
number of responses per campus, results of quantifiable data, and feedback from AISD on
your comments organized by campus.

For more information on the 2004 and 2008 Bond Programs, visit www.TheAppleAtWork.com,
and for any questions or concerns related to the bond programs, please call the hotline at
512.414.BOND (2663) or use the form available at www.TheAppleAtWork.com.


Thank you,

AISD’s 2004 and 2008 Bond Programs Community Bond Oversight Committee


Willis Adams Staley Gray Mary Ann Neely
Ramon Alvarez Jackie Hawkins Sarah Price
Margarito Aranda Lawrence Huang Jim Recek
Mary Ann Auster Bobby Jenkins * Steve Rogers
Mark Boyden Cindy Lara Arthur Turner
Cari Clark Rashaanne Lewis Jeff Walker
Kennard H. Wright Nan Clayton Eliza May *
Ashton Cumberbatch* Beverly Mendez Peck Young
Janet Dewey Carolyn Merritt

* Denotes tri-chair June 2010


AISD Bond Programs Surveys Participation



Faculty/Staff Parent TOTAL
Surveys Surveys SURVEYS
Completed Completed COMPLETED
RENOVATIONS
Allison Elementary School 19 3 22
Bedichek Middle School 21 0 21
Burnet Middle School 66 2 68
Doss Elementary School 23 0 23
Eastside Memorial High School 10 2 12
Lamar Middle School 49 0 49
Lanier High School 35 0 35
Mathews Elementary School 13 0 13
Menchaca Elementary School 22 0 22
Nelson Field Bus Terminal 40 6 46
Saegert Bus Terminal 3 1 4
Webb Middle School 21 5 26
Wooldridge Elementary School 29 68 97
TOTAL 351 87 438

June 2010

AISD Bond Programs Surveys Results
 
Level  of  Satisfaction  
100%
91% 90%
88% 87%
80%
60%
40%
20%
0%
Community involvement Process to solicit Interaction with AISD bond Quality of AISD
community opinions personnel communication
 June 2010

AISD Bond Programs Surveys Results
 
Level  of  Satisfaction  
100%
81%
79%
80%
71%
60%
40%
20%
0%
Safety Efficiency Quality
 
 June 2010

AISD Bond Programs Surveys Results
 
Level  of  Understanding  
100%
80%
58% 60%
53%
40%
20%
0%
Know about design and construction Know who to contact with questions
 
 June 2010
AISD Bond Programs Surveys Feedback
ALLISON ELEMENTARY SCHOOL
 
The following issues were identified in the Bond Programs Survey concerning the renovations at
Allison Elementary School. To maintain confidentiality, these issues have been compiled without
using any participant’s exact comment. The feedback on specific issues outlined below was provided
by AISD staff and the project manager for renovations at your campus. Comments relating to topics
outside of the scope of the bond programs are not addressed in this feedback.

Survey participant comments are identified in bold and are immediately followed by AISD feedback
on each comment.


Safety/Security Issues
• Building materials were left at the school after the completion of the project. Who is in
charge of picking up the job site to ensure the campus is safe?

At the request of AISD’s Service Center, two stacks of glazed structural tile were left on school
grounds, between the tennis courts and Roland Johnson Drive, the Service Center picked them
up the week of March 24. The project manager is unaware of any additional problems relative to
building materials left at the site. If the problem still exists, please contact the project manager
Andrew Clements at 414-8948.

Not Meeting Needs/Additional Needs

• The pick up and drop off area need to be improved and there needs to be additional
security patrol.

When bond programs are being developed, campus administrators are provided with the
opportunity to submit requests for any campus improvements. In addition, facility condition
assessments are undertaken to determine what improvements are needed on a campus. These
assessments, along with the requests submitted by the campus administrators, are then studied
and considered by the Citizens’ Bond Advisory Committee charged with developing the scope of
work for any proposed bond program.
Community Involvement Issues

• I would like to know more about the bond programs.

General bond program information, as well as specific project information for all AISD campuses
and facilities, is available at www.TheAppleAtWork.com. The District encourages all interested
parties to sign up for bond information email updates. The bond hotline 512-414-BOND (2663)
may be called for any questions or comments. A response is provided within 48 hours. This
number is also posted on the website.

Once a year, in the spring/summer, a detailed insert on bond programs is distributed in the
Austin American-Statesman and Ahora Sí!. Electronic versions of current and past reports are
available at www.TheAppleAtWork.com.
1 June 2010
AISD Bond Programs Surveys Feedback
BEDICHEK MIDDLE SCHOOL
 
The following issues were identified in the Bond Programs Survey concerning the renovations at
Bedichek Middle School. To maintain confidentiality, these issues have been compiled without using
any participant’s exact comment. The feedback on specific issues outlined below was provided by
AISD staff and the project manager for renovations at your campus. Comments relating to topics
outside of the scope of the bond programs are not addressed in this feedback.

Survey participant comments are identified in bold and are immediately followed by AISD feedback
on each comment.


Not Meeting Needs/Additional Needs

• The metal tread moldings with grooves on the stairs are potentially unsafe and should be
addressed.

The scope of work under the 2004 Bond Program did make some repairs to the stair nosings
where the concrete had broken away from the metal nosing. However, the repairs were limited
to the west exit stairs from the west cafeteria corridor and the south exit stairs near the kitchen.
Although no more areas existed where the concrete was missing from around the nosing, many
nosings are worn on all the remaining stairways and their replacement has been documented as
a project to be considered for inclusion in a future bond program. The nosings seem to "grab"
the shoe due to the excessive wear.

• The heating, ventilation and air conditioning system needs renovations and cleaning.

The HVAC (heating, ventilation and air conditioning) issues for the main campus building, the
gyms and air handling unit (AHU 9) in the music/gym building have been documented as a
project to be considered for inclusion in a future bond program. Under the 2004 Bond Program,
the HVAC (heating, ventilation and air conditioning) systems were replaced in the music/gym
building (except for AHU 9) and the large and small gyms.

• Air ducts in the 150-classroom wing need to be tested and cleaned. The Service Center
has been contacted about the issue but has not responded.

The 2004 Bond Program did not include in the scope of work for Bedichek any HVAC (heating,
ventilation and air conditioning) work in the 150-classroom wing. Staff from the Office of
Facilities, the Service Center and the Construction Management Department did visit the school
to investigate reported indoor air quality issues in this area of the school. Some of the problems
with air quality were directly related to campus housekeeping issues; others were the result of
furniture and other objects being placed in a way that blocked both supply and return air flow.
Other problems with the air conditioning system were noted, and some measures have been
taken to make improvements, while other solutions are still being developed.
2 June 2010
AISD Bond Programs Surveys Feedback
BURNET MIDDLE SCHOOL
 
The following issues were identified in the Bond Programs Survey concerning the renovations at
Burnet Middle School. To maintain confidentiality, these issues have been compiled without using
any participant’s exact comment. The feedback on specific issues outlined below was provided by
AISD staff and the project manager for renovations at your campus. Comments relating to topics
outside of the scope of the bond programs are not addressed in this feedback.

Survey participant comments are identified in bold and are immediately followed by AISD feedback
on each comment.


Construction Issues

• Burnet had to use a portable shower for a semester.

Due to the extensive renovation work in the boys’ and girls’ dressing/shower areas, a portable
building with showers was needed. This arrangement was vetted and approved by the principal
and the CTF.

Prior to the start of any bond project on a campus, a Campus Task Force (CTF) is established.
The CTF is a five- to six-member committee, appointed by the principal, with representation from
instructional staff, administrative staff, parents, and community. The CTF acts as the campus
oversight team for the implementation of the bond project scheduled for that campus. The CTF
meets regularly with the AISD project manager, the project architect/engineer, the construction
manager or general contractor, and a maintenance department representative. The CTF is
provided with information and updates on the projects and asked to disseminate that information
to the CAC, PTA, and other staff, parents, and community members.
• The roof repair led to a water leak in the library, damaging the carpet, and while the leak
has been fixed, nothing has been done to repair the carpet.

The roof leak was fixed and the carpet has been repaired and cleaned.

Not Meeting Needs/Additional Needs

• The locker rooms need more storage and have too many unused showers.

When future bond programs are being developed, campus administrators are provided with the
opportunity to submit requests for any campus improvements. In addition, facility condition
assessments are undertaken to determine the improvements that are needed on a campus.
These assessments, along with the requests submitted by the campus administrators, are then
studied and considered by the Citizens’ Bond Advisory Committee charged with developing the
scope of work for the proposed bond program.
• One of the grade levels at Burnet is housed entirely in portables. Why were classrooms
not built for them?

Additional classrooms were not part of the 2004 or 2008 Bond Programs scopes of work for
Burnet.

3 June 2010
AISD Bond Programs Surveys Feedback
BURNET MIDDLE SCHOOL
 
Each year the District works with campus administrators to:
• Review the latest data on school enrollment, capacity and utilization;
• Assess campus needs; and
• Determine where relief is needed and how to provide that relief.

Relief from overcrowding may be provided by:
• Adding portables;
• Revising school attendance zones;
• Revising campus utilization plan; or
• Recommending that future classrooms be constructed as part of a bond program.

• Burnet needs more restrooms.

When bond programs are being developed, campus administrators are provided with the
opportunity to submit requests for any campus improvements. In addition, facility condition
assessments are undertaken to determine what improvements are needed on a campus. These
assessments, along with the requests submitted by the campus administrators, are then studied
and considered by the Citizens’ Bond Advisory Committee charged with developing the scope of
work for the proposed bond program.
• Portable awnings are needed to protect against the weather.

Because awnings could limit the access to portables in the case of a fire emergency, the District
practice is not to install covered access to portable buildings. Structures must be high enough to
allow fire-truck access to the perimeter. In order to meet this requirement, covers would be too
high to provide protection from inclement weather.

• The front office and assistant principal’s offices should be remodeled.

When bond programs are being developed, campus administrators are provided with the
opportunity to submit requests for any campus improvements. In addition, facility condition
assessments are undertaken to determine what improvements are needed on a campus. These
assessments, along with the requests submitted by the campus administrators, are then studied
and considered by the Citizens’ Bond Advisory Committee charged with developing the scope of
work for the proposed bond program. Under the District’s 1996 Bond Program, the
administration area was expanded and renovated.
• There should be heating and cooling in the courtyard classroom.

This work was not in the scope of work for the 2004 Bond Program. When bond programs are
being developed, campus administrators are provided with the opportunity to submit requests for
any campus improvements. In addition, facility condition assessments are undertaken to
determine what improvements are needed on a campus. These assessments, along with the
requests submitted by the campus administrators, are then studied and considered by the
Citizens’ Bond Advisory Committee charged with developing the scope of work for the proposed
bond program.
• The portable building doors are not secure and the floors are deteriorating.

All portable buildings are properly inspected by the City of Austin and a Certificate of Occupancy
is issued prior to use. If any repairs are needed, campus administration should submit a work
request to the AISD Service Center.
4 June 2010
AISD Bond Programs Surveys Feedback
BURNET MIDDLE SCHOOL
 
• The entire school needs to be remodeled like Lanier has been.

When bond programs are being developed, campus administrators are provided with the
opportunity to submit requests for any campus improvements. In addition, facility condition
assessments are undertaken to determine what improvements are needed on a campus. These
assessments, along with the requests submitted by the campus administrators, are then studied
and considered by the Citizens’ Bond Advisory Committee charged with developing the scope of
work for the proposed bond program.

• Why weren’t some of the planned improvements completed?

The scope of work for Burnet, under the 2004 Bond Program, has all been completed.

On-time Issues

• Why does the construction process take a long time?

The work performed at Burnet was extensive and affected many areas of the school. Much of
the construction work had to be coordinated and performed around existing school activities.
The goal is to not have construction activities negatively impact the school’s education mission
or to minimize the negative impact if it is unavoidable. The renovations were completed as
quickly as possible with an attempt to impact the campus as little as possible.

Community Involvement Issues

• I would like to know more about the bond programs.

General bond program information as well as specific project information for all AISD campuses
and facilities is available at www.TheAppleAtWork.com. District encourages all interested parties
to sign up for bond information email updates. The bond hotline 512-414-BOND (2663) may be
called for any questions or comments. This number is also posted on the website.

Once a year, in the spring/summer, a detailed insert on bond programs is distributed in the
Austin American-Statesman and Ahora Sí!. Electronic versions of current and past reports are
available at www.TheAppleAtWork.com.

Miscellaneous

• Taxpayer money is being wasted.

Detailed information on the costs of all 2004 Bond Program projects is provided in the 2004
School Bond Election Book, available online at:
http://www.austinisd.org/inside/2004bond/complete_bond/index.phtml.
5