Audit Commission and Internal Performance Indicators
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Audit Commission and Internal Performance Indicators

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THE HIGHLAND COUNCIL Agenda Item PLANNING, DEVELOPMENT, EUROPE & TOURISM Report COMMITTEE - 31 MAY 2006 No Audit Commission and Internal Performance Indicators Report by Director of Planning & Development SUMMARY This report advises Members on the delivery of the Development Control and Building Standards services for the financial year 2005/06, with comparative figures for previous years, with reference to the Audit Commission and internal performance targets. 1.0 INTRODUCTION 1.1 Key performance indicator information is reported to this Committee every quarter and I now have the out-turn figures for Development Control and Building Standards for the financial year 2005/06. The figures for the previous three financial years are reproduced for comparison purposes. 2.0 DEVELOPMENT CONTROL 2.1 The undernoted tables summarise the results for Development Control in terms of householder applications (proposals to alter or extend existing houses) and all other types of planning application. The 2005/06 figures are compared and the actual number of applications handled is shown as contextual information. Annex A shows the graph of Development Control performance for the past 3 years for comparison. Development Control Performance : Contextual Information Number of Cases Decided Year Householder Non- All Cases Income (£000) Householder 2005/06 1577 3128 4705 2,308 2004/05 1646 3328 4974 1,915 2003/04 1286 ...

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THE HIGHLAND COUNCIL
Agenda
Item
PLANNING, DEVELOPMENT, EUROPE & TOURISM
COMMITTEE - 31 MAY 2006
Report
No
Audit Commission and Internal Performance Indicators
Report by Director of Planning & Development
SUMMARY
This report advises Members on the delivery of the Development Control and Building Standards
services for the financial year 2005/06, with comparative figures for previous years, with reference
to the Audit Commission and internal performance targets.
1.0
INTRODUCTION
1.1
Key performance indicator information is reported to this Committee every quarter and I
now have the out-turn figures for Development Control and Building Standards for the
financial year 2005/06.
The figures for the previous three financial years are reproduced
for comparison purposes.
2.0
DEVELOPMENT CONTROL
2.1
The undernoted tables summarise the results for Development Control in terms of
householder applications (proposals to alter or extend existing houses) and all other types
of planning application.
The 2005/06 figures are compared and the actual number of
applications handled is shown as contextual information.
Annex A shows the graph of
Development Control performance for the past 3 years for comparison.
Development Control Performance : Contextual Information
Number of Cases Decided
Year
Householder
Non-
Householder
All Cases
Income (£000)
2005/06
1577
3128
4705
2,308
2004/05
1646
3328
4974
1,915
2003/04
1286
3125
4411
1,685
2002/03
1135
2661
3786
1,439
Development Control Performance Indicators
% dealt with within 2 months
Year
Householder
Non-Householder
All Cases
2005/06
76.79
45.30
55.86
2004/05
76.31
43.60
54.42
2003/04
84.76
48.54
59.10
2002/03
83.10
50.40
60.14
Target
90.00
n/a
80.00
2.2
In 2005/06 the speed of handling planning applications has improved, particularly with
regard to non-householder development. This has probably been due to the effects of the
recent staffing changes designed to produce performance improvements.
2.3
Having said this, it is anticipated that the full effects of the staffing changes are yet to be
fully realised as a settling in period is always necessary.
3.0
BUILDING STANDARDS
3.1
As with planning applications, the number of warrant applications received in 2005-06 was
marginally down from the previous year. This is likely to explain why the number of
warrants decided is also marginally down.
Building Standards Performance : Contextual Information
Year
Warrant Decided
Completion
Certificates
Income (£000)
2005/06
4447
3435
2,076
2004/05
4463
3182
1,944
2003/04
4046
3018
1,825
2002/03
3941
2670
1,492
Building Standards Performance Indicators
Year
% Warrants
responded to in
15 days
% Warrants
determined in 6
days
Average days to
respond to
Completion
Certificate (CC)
% CC issued in
3 days
2005/06
49.34
84.43
9.62
91.67
2004/05
40.22
83.89
7.04
91.86
2003/04
48.54
86.00
9.92
82.70
2002/03
53.60
89.10
8.00
88.70
Target
80.00
80.00
n/a
80.00
3.2
The number of warrants determined remains close to the high level in 2004/05 but
pleasingly the proportion of warrants responded to within 15 days has increased to 49.34%.
The number of completion certificates issued has increased an impressive 8% over the
2004/05 figures although there has been some decline in the time taken to respond. There
remain staff shortages in one or two Area offices.
3.3
It is disappointing that the %age of completion certificates issued within 3 days has dipped
slightly. However, this continues to exceed the national target of 80%.
4.0
RECOMMENDATION
Members are asked to note the current position.
Signature:
Designation:
Director of Planning & Development
Date:
25 May, 2006
Author:
David Mudie, Acting Head of Development and Building Standards
Telephone:
01463 702255
Background Papers:
Audit Commission Performance Indicators Returns for the last 3
years.
ANNEX A
DC Performance Indicators
0.00
10.00
20.00
30.00
40.00
50.00
60.00
70.00
80.00
90.00
100.00
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
2003-04
2004-05
2005-06
Period
Percentage
Householder
Non-Householder
All Cases