BTW, these are my just my brainstorming ideas
11 Pages
English
Downloading requires you to have access to the YouScribe library
Learn all about the services we offer

BTW, these are my just my brainstorming ideas

-

Downloading requires you to have access to the YouScribe library
Learn all about the services we offer
11 Pages
English

Description

Litescape OnCast Desktop Outlook Plug-in Healthcare Use Cases Copyright © 2005 LiteScape Technologies. ƒƒƒƒƒƒHealthcare Use Cases The following sections provide four use cases that describe how to use OnCast Desktop in a hospital environment.   Patient Medication Update Use Case describes how you create a message template that notifies a patient to take a specific medication using text, audio and slides.   Calendaring Nurses Schedules Use Case describes how to use OnCast Desktop to manage the nurses’ schedules.   Patient Notification Use Case describes how to use OnCast Desktop for patient notification.   Patient Meal Survey Use Case describes how you create a survey message that lets patients select breakfast items they want to eat from the range of foods they are permitted to eat.  Patient Medication Update Use Case This use case describes how you using OnCast Desktop to create a message template that notifies a patient to take a specific medication using text, audio and slides.  Step 1   Begin in Microsoft Outlook and click Calendar to open the Calendar window.   Double click the time and date when the patient is supposed to take medication to open the New Appointment window, for example, double click 3:30PM.   Type Take your lipitor in the Subject field, then type Your room in the Location field.    Step 2  Click   to open the LiteScape OnCast window ...

Subjects

Informations

Published by
Reads 25
Language English

Exrait

Litescape OnCast Desktop Outlook Plugin Healthcare Use Cases
Copyright © 2005 LiteScape Technologies.
Healthcare Use Cases
ThefollowingsectionsprovidefourusecasesthatdescribehowtouseOnCastDesktopinahospitalenvironment.ƒPatientMedicationUpdateUseCasedescribeshowyoucreateamessagetemplatethatnotifiesapatienttotakeaspecificmedicationusingtext,audioandslides.ƒCalendaringNursesSchedulesUseCasedescribeshowtouseOnCastDesktoptomanagethenurses’schedules.ƒPatientNotificationUseCasedescribeshowtouseOnCastDesktopforpatientnotification.ƒPatientMealSurveyUseCasedescribeshowyoucreateasurveymessagethatletspatientsselectbreakfastitemstheywanttoeatfromtherangeoffoodstheyarepermittedtoeat.
Patient Medication Update Use Case
ThisusecasedescribeshowyouusingOnCastDesktoptocreateamessagetemplatethatnotifiesapatienttotakeaspecificmedicationusingtext,audioandslides.Step1BegininMicrosoftOutlookandclickCalendartoopentheCalendarwindow.ƒDoubleclickthetimeanddatewhenthepatientissupposedtotakemedicationtoopentheNewAppointmentwindow,forexample,doubleclick3:30PM.ƒTypeTakeyourlipitorintheSubjectfield,thentypeYourroomintheLocationfield.
Step2ClicktoopentheLiteScapeOnCastwindow.Usethiswindowtocreatethemedicationupdatemessagetemplate.
OnCast Desktop Healthcare Use Cases
ƒClicksothemessagewillbargethroughanyothercallandruntheannouncementautomaticallyincasethepatientisnotpayingattention.Step3Includeanaudiofilethatannouncesthearrivalofyourmessage.ƒClickSendAudiotoenableaudiofiles.ƒIfyouhaveprerecordedanaudiofileyouwanttouse,selectitnow.ClicktoopentheOpenAudiowindow,locatethefolderfileyouwanttouse,thenclick.ThisinsertsthefilenameandpathintheFileNamefield.ƒToplaythefileandmakesureit’stheoneyouwanttouse,click.Makesureyourspeakervolumeisturnedon.ƒIfyouhavenotyetrecordedthefile,clicktoopentheSaveAudioFilewindow,locatethefolderwhereyouwanttosavethefileyouareabouttorecord,typethefilenameNLewisMedAnnounce.wav,thenclick.ThisopenstheRecordAudiowindow.Makesurethesettingsarecorrectyoucanusuallyacceptthedefaultvalues.Clicktobegintherecordingandspeakyourmessageintothemicrophoneconnectedtoyourcomputer.Forexample,youcouldsay,It’stimetotakeyourmedication.Pleasecheckyourphoneandfollowonscreeninstructions.Whenyouarefinishedspeaking,click.Step4AddaPowerPointPresentationthatdemonstrateshowtotakethemedication.ClicktoopenthePresentationMessagewindow.ƒClicktoopentheOpenPresentationwindow.Usethiswindowtolocatethepresentation,thenclicktoselectit,closethewindow,andinsertthepresentationintothemessage.
ƒ
Retainthedefaultworkflowbuttonsandatthebottomofthewindow.Youwillexpandtheworkflowinthenextstep.
Copyright © 2005 LiteScape Technologies
Page 2 of 10
OnCast Desktop Healthcare Use Cases
Step5ModifytheworkflowandaddtwomorebuttonsonelabeledNurse,theotherlabeledHELP!Aworkflowletsrecipientsrespondtoamessage,forexample,tomakeaselectionorrequestmoreinformation.ƒTodesignthebuttonlabeledNurse,click+ontheworkflowbaratthebottomofthewindowtodisplay.Clickthebuttontoopentheworkflowmenu,thenclickDialtoopentheInstantWorkflowwindowforDial.
ƒ
TypeNurseforthecaption,typethenurse’sphoneextensioninthePhoneNumberfield,thenclick.TodesignthebuttonlabeledHELP!,click+ontheworkflowbartoinsertclickthebuttontoopentheworkflowmenu,clickDialtoopentheworkflowmenu,changethecaptiontoHelp!,thentypethemainnurses’deskphoneextensioninthePhoneNumberfield.
ƒClicktoclosethewindow.Thisinsertstwobuttonsintheworkflow.Step6Clicktosavethetemplate.Thissavesthebroadcast,closestheLiteScapeOnCastwindow,andreturnyoutotheTakeyourlipitorAppointmentwindowshowingthebroadcastsavedintheappointment.
Copyright © 2005 LiteScape Technologies
,
Page 3 of 10
OnCast Desktop Healthcare Use Cases
Step7Clicktosavetheappointmentandclosethewindow.ThisreturnsyoutotheCalendarwindow.
At3:30PM,thepatientwillreceiveacallonthebedsideIPphone.Thephonerings,theaudiofileannouncementisbroadcast,thenthetextmessageisdisplayedwithfoursoftkeysatthebottomTherecipientcanpresstocallthenurse’sIPmobilephonedirectly.Ortherecipientcanpresstocallthemainnursedesk,whichcanrespondmorequickly.
Copyright © 2005 LiteScape Technologies
Page 4 of 10
OnCast Desktop Healthcare Use Cases
Calendaring Nurses Schedules Use Case
ThisusecasedescribeshowyouuseOnCastDesktoptodesignamessagetemplatetomanagethenursesworkingschedules.ThepurposeistologinthehourlyschedulesforeachnurseandincludetheirmobileIPphoneIDsoeachnursecanbecontactedquicklyifnecessary.Step1BegininMicrosoftOutlookandclickCalendartoopenyourCalendar.Step2Doubleclickanywhereintheweek’sfirsttimeslotforthenursetoopentheUntitledAppointmentwindow.ƒTypeWorkingintheSubjectfield.ƒTypeFloor2AintheLocationfield.ƒChangethestartandendtimesto7:00amand3:30pm.ƒClickRemindersoitisdisabled.Makesurenocheckmarkisdisplayed.Step3ClickSchedulingtoopentheSchedulingtabwindow.ƒClickAddOthersatthebottomofthelist,thenclickAddfromAddressBooktoopentheSelectAttendeesandResourceswindow.Usethiswindowtolocateandselectthenurse’sname,thenclicktoinsertthenameintotheschedule.ƒClickSavetosaveandclosetheappointment.Step4Continuethiswaythroughthedaysoftheweekwhenthenurseisscheduledtowork.Step3Forthelastdayoftheweek,afteryouhavedefinedtheappointment,clicktoopentheLiteScapeOnCastwindow.Usethiswindowtosendamessagetothenursenotifyingthenursethattheirworkingschedule,includingtimesandlocations,hasbeencreatedintheirversionofMicrosoftOutlook.
Click
tosendthemessage.
Copyright © 2005 LiteScape Technologies
Page 5 of 10
Patient Notification Use Case
OnCast Desktop Healthcare Use Cases
ThisusecasedescribeshowyouuseOnCastDesktoptocreateatemplateyoucanusetosendindividualpatientsalistoftheirday’sscheduledevents.Step1BegininMicrosoftOutlookandclickCalendartoopenyourCalendar.Movetothedatewhentheeventswilltakeplace.DoubleclickatimeslottoopentheUntitledAppointmentwindow.Usethiswindowtospecifythefirstevent.ƒTypeDoctorwillvisitintheSubjectfield.ƒTypepatient’sroomintheLocationfield.ƒClickSchedulingtoopentheSchedulingtabwindow,clickAddAttendeesatthebottomoftheleftcolumn,clickAddfromAddressBook,locateandselectthepatient’sname,thenclicktoaddthepatienttothelist.ƒClickSaveandClosetosavetheappointmentandclosethewindow.ThisreturnsyoutotheCalendarwindow.Step2Continuecreatingallappointmentsforthatdateforthepatient.Step3ClicktoopentheLiteScapeOnCastwindow.Usethiswindowtocreatethemessage.Typeeachappointmentonasingleline.
ƒClicktosavethemessage.Step4ClickBroadcast>SendorpressF9tosendthemessage.
Copyright © 2005 LiteScape Technologies
Page 6 of 10
Copyright © 2005 LiteScape Technologies
OnCast Desktop Healthcare Use Cases
Page 7 of 10
Patient Meal Survey Use Case
OnCast Desktop Healthcare Use Cases
ThisusecasedescribeshowyouuseOnCastDesktoptocreateasurveymessagethatletspatientsselectbreakfastitemstheywanttoeatfromtherangeoffoodstheyarepermittedtoeat.
Step1BegininMicrosoftOutlookandclick
toopentheLiteScapeOnCastwindow.
Usethiswindowtocreatethepatientbreakfastsurvey.Step2YoucanleavetheTofieldblankuntilyousendthemessage.IntheSubjectfield,typeSelectyourbreakfastforJune15,2005.Clicksothatthemessagebargesintothepatient’sphoneregardlessofanyothercallsincasethepatientisnotpayingattention.Step3Includeanaudiofilethatannouncesthearrivalofyoursurvey.ƒClickSendAudiotoenableaudiofiles.ƒIfyouhaveprerecordedanaudiofileyouwanttouse,selectitnow.ClicktoopentheOpenAudiowindow,locatethefolderfileyouwanttouse,thenclick.ThisinsertsthefilenameandpathintheFileNamefield.ƒToplaythefileandmakesureit’stheoneyouwanttouse,click.Makesureyourspeakervolumeisturnedon.ƒIfyouhavenotyetrecordedthefile,clicktoopentheSaveAudioFilewindow,locatethefolderwhereyouwanttosavethefileyouareabouttorecord,typetheAnnounceDailyBreakfastSurvey.wav filenameinthiscase,thenclick.ThisopenstheRecordAudiowindow.Makesurethesettingsarecorrectyoucanusuallyacceptthedefaultvalues.Clicktobegintherecordingandspeakyourmessageintothemicrophoneconnectedtoyourcomputer.Forexample,youcouldsay,Announcingyourdailybreakfastsurvey.Pleasecheckyourphoneandmakeyourbreakfastselectionsfortomorrow.Whenyouarefinishedspeaking,click.
Copyright © 2005 LiteScape Technologies
Page 8 of 10
OnCast Desktop Healthcare Use Cases
Step4ClicktoopentheSurveyMessagewindowandtypethechoicesforbreakfast,asshownbelow.
Inthiscaseyoudon’tneedtocreateaworkflow.Thephonewilldisplaybuttonsautomaticallythatlettheuserselectionoptionsonscreen.Step5Clicktosavethemessageasatemplate.ThisopenstheSaveMessagewindow.Locatethefolderwhereyousaveyourmessagefiles,thentypeBreakfastSurvey.TheextensionOCM(OnCastMessage)isaddedautomatically.ClosethewindowandreturntoMicrosoftOutlook.
Sending the message and receiving feedback
NowthattheBreakfastSurveyhasbeensaved,youcansenditanytimeandreceivethepatientfeedback.Step1BegininMicrosoftOutlook.Step2ClicktoopentheOpenMessagewindow.
Copyright © 2005 LiteScape Technologies
Page 9 of 10
OnCast Desktop Healthcare Use Cases
Step3Clicktoselectthefileandclosethewindow.ThisopenstheMicrosoftOutlookAddressListwindow.Usethiswindowtoaddrecipients,thenclicktosendthemessage.ThisopenstheBroadcastStatuswindow,whichmonitorsthesuccessofsendingthemessages.Whenallmessageshavebeensentsuccessfully,ortheBroadcastStatuswindowindicatesthatoneormoremessagescouldnotbesentsuccessfully,closethewindow.
What the patient does Whenthecallcomesthroughonthepatient’sIPphone,theannouncementaudiofileisplayed,andthesurveyquestionsinthiscasethechoicesforbreakfastaredisplayedwithlinesrunningtokeysontherightsideofthedisplay.Therecipientcanpressakeytoacknowledgetheirchoice.Thisissentbyemailtothepersonwhobroadcastthemessage.
Copyright © 2005 LiteScape Technologies
Page 10 of 10