LandAirSea Tracking Key Troubleshooting Guide
2 Pages
English
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LandAirSea Tracking Key Troubleshooting Guide

Downloading requires you to have access to the YouScribe library
Learn all about the services we offer
2 Pages
English

Description

Problem, Cause and Solution. Please Contact Support@landairsea.com if any problem persists. You can also visit the link http://support.spytecinc.com/help/tracking-key-pro-toubleshooting-guide

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Published 31 March 2018
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Language English

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Tracking Key Pro Toubleshooting Guide Last Modified on 12/20/2015 11:38 pm EST LandAirSea Tracking Key Troubleshooting Guide
Problem Cause • Low batteryError message reads power. –“LAS 3 series device• Drivers arenot found”not installed. Cannot Find the USBPlug, Power Switch, or• No CauseBattery Compartment• PlacementError message readsin the with “MemoryEmptyvehicle.- No downloadable data.”• Low batterypower Red battery indication • Low batterylight or the light turns power. off right away.• Placementwith in the vehicle. Gaps within the Data• GPS lock on time. • Low batterypower.
Solution • Check Battery Indication Light and replace thebatteries • Plugin the unit toyour USB Port. Go toyourControl Panel → System → Click the Hardware Tab → DeviceManager.Find the Item called Ports and double click it. The Tracking Key will be listed there. If you do not see it, then restart your computer with the tracking key plugged in. If it is listed with a yellow exclamation mark right click it and selectUninstall, after which reboot your computer. Then follow the instructions in the Software Installation Quick Start Guide. • There is a rectangular protective cap that is snappedin on the front of the unit. Pull on this cap to expose the USB Plug • There is no power switch on the LandAirSea TrackingKey. Once you place batteries in the unit, it will be ON. To turn the unit off, remove the batteries or within 3 minutes and the unit will enter sleep mode (Note: the Green LED will not turn off when in sleep mode). • You will see the control panel under the rectangularcap. The battery compartment is opened by removing the 4 screws on the bottom of the unit.
• Double check your placement, and move if necessary.The GPS indication light will flash when there is agood GPS lock. • Replace the batteries.• Replace the batteries• Double checkyour placement, and move if necessary.The GPS indication light will flash when there is agood GPS lock. • After elongated stops it maytakeyour device 2-3 minutes to lock back on to the GPS satellites. • Replace the batteries
• Windows 98gnitarepo• ContactuppmoS.aocriesnaadtrl@for the walkthrough No Maps, Google system is being on how to fix this problem.Earth won’t run used.adnnueosltbrimDereecqkuteemchlseysEGarotohgproperly, or erratic• System is out upgrade if necessary. data. of date• Reposition your device in the vehicle, erase the data• Bad trackingyou have off of your unit and gather some new data. that data.• Low battery• Replace the batteriespower No Power• ContacttpprouS@dniaalearsom.cfor further • Possibleassistance. damage.Please Contactc.mouSlat@orppearsaindif any problem persists. You can also visit the linkhttp://support.spytecinc.com/help/tracking-key-pro-toubleshooting-guide